The complete product manual

Welcome! This is the complete public-facing documentation for P4 Provider, a trading-education institute based in Faisalabad, Pakistan. It covers the mobile app (iOS + Android), the member web app at app.p4provider.com, the public website p4provider.com, and the physical campus.

Everything in these docs is grounded in the actual product — the app and website codebases — as of the date stamped at the top of each page. If the product team ever needs to confirm something, it gets a highlighted Information required note and an entry in INFORMATION-REQUIRED.md — as of 2026-08-14, all 29 tracked questions have been answered and that file serves as the Q&A record.

Who these docs are for

Full navigation tree

1. 01-product-overview.md — What P4 Provider is: the app, the website, the campus, and who each part is for.
2. 02-getting-started.md — First steps for every audience, with download links and web-app URL.
3. 03-account-setup.md — Signup, email verification, login, password reset, profile, account deletion, demo mode.
4. 04-app-features.md — Every app feature explained: Signals, Track Record, Journal + Calculator, AI Coach, Community, Watch, Learn/LMS, Mentor Q&A, Live Classes, Daily Brief, Economic Calendar, Student Card, Referrals & XP, Support Tickets, Notifications.
5. 05-website-features.md — Free website tools (5 calculators + economic calendar), track record, blog, glossary, help center, reviews, certificate verification, free signals, campus, appointments, admissions, contact.
6. 06-feature-comparison.md — Feature-by-feature access tables: what visitors, free members, subscribers and students each get.
7. 07-free-plan.md — Everything free members get, plus the 30-day free-signals referral program (Exness + Binance) and upgrade paths.
8. 08-premium-plans.md — Crypto Signals and Forex Signals: exact prices, what's included, how to buy on iOS / Android / web, renewals.
9. 09-student-plan.md — Mentorship (online + physical + residence), the LMS, assignments, certificates, student ID card and attendance.
10. 10-services-integrations.md — 1-on-1 appointments, Exness/Binance referral integrations, MT5 import, screenshot import, YouTube Watch, push and email.
11. 11-pricing-purchasing.md — The consolidated price list (every product, PKR + USD) and payment methods per platform.
12. 12-billing-management.md — Renewing, extending, cancelling; the refund policy; what happens at expiry.
13. 13-security-privacy.md — Account security, data deletion, privacy, what data is collected, and the official scam warning.
14. 14-troubleshooting.md — Real problems and their real fixes.
15. 15-faqs.md — 25 frequently asked questions with short answers and links.
16. 16-contact-support.md — Every support channel and when to use which.

How the docs are organized

• By audience, then by task. Pages 01–03 orient newcomers; 04–06 explain the product in depth; 07–12 cover plans, money and billing; 13–16 cover safety and help.
• Real UI labels in bold. When a step says tap Plans → Free via Referral, those are the exact words on screen.
• Facts only. Nothing here is guessed. Prices, limits and policy wording come from the shipped product. Gaps are marked Information required rather than papered over.
• Screenshot placeholders. Lines like 📸 Screenshot: the Signals tab with a locked premium card mark where a real screenshot should be inserted before publishing.

Maintenance model (summary)

These docs are kept in sync with the product by a weekly automated review: a scheduled AI task diffs the week's git commits in both repositories (member app and website) against these pages, updates anything affected, and refreshes the Last verified stamp on changed pages. Manual releases follow the checklist in MAINTENANCE.md. If you spot something wrong, the fastest fix is a message to the docs owner — see MAINTENANCE.md.