Didn't get an email from us?

Most “missing” emails are hiding, not missing. Work through this list in order.

1. Check your spam or junk folder

This solves the problem most of the time. Search your spam folder for p4provider.com. If you find our email there, mark it as “not spam” so future emails arrive normally.

2. Check the promotions or updates tabs

Gmail and some other providers sort mail into tabs. Our emails sometimes land in Promotions or Updates instead of the main inbox.

3. Search your whole mailbox

Search for admin@p4provider.com (confirmations) — the email may have arrived earlier than you think.

4. Wait for the 60-second rule (password resets)

For password reset emails, you can request one email per 60 seconds. If you pressed the button several times quickly, only wait a minute and then request once.

5. Confirm you used the right address

A common cause: the email went to a different address than the one you are checking. Make sure you entered the exact address your account uses — including any dots or numbers.

6. Give verification emails some time

Payment confirmations are sent after a human verifies your payment, so they are not instant. This is normal.

Still nothing?

Contact the team through the contact page or WhatsApp, tell them which email you are waiting for, and they will check on their side.